Reference

ceria33 Privacy Policy For Clear Account Access

Our Privacy Policy explains what we collect when you open a ceria33 account, use DANA, OVO, GoPay or QRIS, and move between the lobby and your wallet.

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HELP WITH PRIVACY

Get Clear Answers About Your Account Data

A privacy question should not interrupt your account path. We give you a direct support route from the account area so you can ask why a…

Account contact Use the support contact shown inside your ceria33 account for a Privacy Policy question.
Wallet record help If a DANA, OVO, GoPay or QRIS record looks unfamiliar, share the visible transaction…
Privacy request For access, correction or deletion questions, contact us through the privacy route displayed on…
DATA HANDLING

How ceria33 Handles Privacy In Practice

We treat privacy as an account operation, not a hidden footer link. Our process separates identity checks, wallet status records and device signals so a support question can be investigated with limited…

Collected details

We collect details needed for account creation, phone verification, sign-in protection, payment matching and support. Activity such as opening Depok Night Spins may create session data, while the lobby title itself is not used to ask for unrelated personal details.

Cookies and devices

Cookies and device signals help keep your session active, remember selected settings and detect unusual sign-in behaviour. On mobile, clearing site data can remove saved preferences and require another account check; those signals remain tied to security and service operation.

Account security

Phone verification helps confirm that account access belongs to you. We do not need your password in a support message, and we use account checks before discussing private wallet status or changing personal details linked to your profile.

Payment records

DANA, OVO, GoPay and QRIS status records help us connect a payment event with the correct account. Bank transfer and virtual account references serve the same matching purpose, while sensitive wallet credentials stay with the payment service.

Retention choices

We retain account, security and transaction records only for the period needed for the stated service, dispute handling, fraud checks or legal duties. When a retention reason ends, records are removed, anonymised or restricted according to our internal process.

Your requests

You can ask what personal data we hold, request a correction, ask about processing or seek deletion where applicable. We may verify your identity first, then explain any record we must keep and the next step for your request.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers focus on the account questions you are most likely to have before opening access or using a wallet. If your situation is not covered, use the privacy contact route shown on the site and include only the details needed to identify the request. Where access is discussed, it depends on local law.

The ceria33 Privacy Policy covers account details, phone verification, device and cookie signals, payment references, lobby session data and support records. It explains why we use each category, how we protect access, how long records may remain and how you can request a data action.

Phone verification helps us confirm account ownership before access and before discussing private records. It also supports security checks when a sign-in pattern changes. We use the verification detail for account protection and stated service needs, not as a request for your wallet password.

Yes. The Privacy Policy covers payment references and status information connected with DANA, OVO, GoPay and QRIS. We use those records to match a payment event to your account and investigate a visible status issue; payment credentials remain with the relevant wallet service.

When you sign in, we may receive device, browser, cookie and session signals used for settings, continuity and security checks. Clearing cookies on your phone can remove saved preferences and trigger another account check. We do not treat those signals as a request for unrelated personal details.

Use the privacy contact route displayed on the ceria33 site and state whether you want access, correction or an explanation of processing. We may ask for account ownership confirmation before sharing or changing records, then respond with the available action and any required legal exception.

You can submit a deletion request through the privacy contact route. We assess which records can be removed and which must remain for security, transaction matching, dispute handling or legal duties. After verification, we explain the result instead of deleting records that still have a valid retention reason.

This Privacy Policy is written for the Indonesia service context, including account and wallet access from Yogyakarta. Eligibility and access depend on local law. If a local rule affects processing or access, we apply that rule and explain the relevant account step through the available privacy contact route.

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